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This course is suitable for any member of staff who works in a frontline role or who is in regular contact with students/members of the public/visitors, and those who are not university staff, either in person or via other media such as email, phone calls and social media. The course is also suitable for those that lone work.
This course provides staff with the knowledge and skills to be able to identify when violence or aggression may be a potential issue and where safe to do so, diffuse a situation.
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Register on this workshop through LearnUpon. Please log in to LearnUpon first for this link to take you directly to there.
Read a guide of how to register on LearnUpon.
Organisational Development will email further details the day before the event.
Please let us know as soon as possible if you have any accessibility requirements regarding this staff development activity (e.g., hearing/visual impairment) so that we can do our very best to accommodate your needs.
All managers are encouraged to enable staff to attend University events in work time, where business needs allow, as learning and development to further all staff contributions in supporting to achieve our goals. Please support to share this event with your teams and networks.
We require a minimum number of attendees on our workshops to make them viable. If we are ever unable to run a workshop due to low numbers, you will be contacted 48 hours before the workshop to inform you.
Keep checking our Learning at Work Week webpage for more events and workshops