* UPDATE 1.30pm (13 Nov 2026) *
The global Microsoft outage affecting Microsoft 365 services is easing, and services are starting to come back.
Outlook : Email and calendar services are starting to return, and many people should now be able to access them again - please expect some delays before your inbox is fully ‘current’. Please continue to save your work regularly in case of further disruption.
Please also continue to be alert to a scam following the incident.
We will post a further update after 3.30pm. Thank you for your patience.
* UPDATE 1pm (13 Nov 2026) *
The global Microsoft outage affecting Microsoft 365 services is continuing. This is not an issue with University systems or your device.
Outlook
Email and calendar services remain unavailable. However, some people may start to see the email and calendar services returning intermittently. It is advised that users do not attempt to access email or calendar until there is greater certainty of a full recovery.
Please also be alert to a scam following the incident.
All other services status remains unchanged from earlier updates (below).
Next update 2pm.
** UPDATE 12noon (13 Nov 2026) **
The global Microsoft outage affecting Microsoft 365 services is continuing. This is not an issue with University systems or your device.
Be aware
Following the Microsoft 365 outage, we want to make you aware of a scam targeting universities and other organisations.
Outlook
Email and calendar services remain unavailable.
All other services status remains unchanged from the 10am and 11am updates (below).
* UPDATE 11am (13 Nov 2026) *
The global Microsoft outage affecting Microsoft 365 services is continuing. This is not an issue with University systems or your device.
Outlook
Email and calendar services remain unavailable.
Sussex Mobile
Email tile in Sussex Mobile is currently affected. There is no impact to logging attendance or viewing your timetable
All other services status remains unchanged from the 10am update (below).
** UPDATE 10am (13 Nov 2026) **
The global Microsoft outage affecting Microsoft 365 services is continuing. This is not an issue with University systems or your device.
Microsoft Outlook
University email is currently unavailable via desktop, mobile or web services.
Microsoft Teams
Remains operational across core functionality including joining calls, meetings, group chats, and channel messages. Calendar features such as scheduling editing meetings will be affected.
SharePoint Online and OneDrive
Accessing files remains functional. However, some features may be impacted such as sending sharing links to documents.
Microsoft Copilot
Users may be unable to load Copilot Chat or receive responses in the web and desktop apps.
Canvas and Panopto
Unaffected. If a student has an issue uploading an assignment they will not be penalised and should await communication regarding next steps.
Teaching spaces
All our teaching spaces remain fully operational, however colleagues accessing content stored on OneDrive may be affected.
** Original message, 9am (13 November 2026) **
Dear students and staff,
The global Microsoft outage affecting Microsoft 365 services is continuing. This is not an issue with University systems or your device.
What this means for you:
- Some services, such as Teams, may be available intermittently. Please do not rely on them, as they remain subject to disruption.
- You may still have difficulty sending or receiving email, joining or hosting Teams meetings and calls, or opening and saving files stored in OneDrive.
- There is no need to log a ticket with IT Services or reset your password, as this will not resolve the issue.
- Where you can, please save a local copy of any documents you are working on, and avoid making significant changes to files in OneDrive until service is restored.
- If a teaching session, meeting or deadline is affected, please contact the relevant office directly by phone where feasible. We ask for your understanding and flexibility while services are disrupted.
Our IT teams are monitoring the situation closely. The next update will be at 10:00am. We will post updates on the Staff Hub, Student Hub, Canvas and Sussex Direct. Please check these rather than email for the latest information.
We apologise for the disruption and thank you for your patience.
IT Services