Browse the departments within IT Services and their contact details.
Service details
Jason Oliver is Chief Digital Transformation Officer.
- IT Service Desk
The IT Service Desk team are the front line team in Shawcross that support walk-in, phone and email enquiries for staff and students.
- Phone: +44 (0)1273 678090
- General Teaching Space (GTS) support phone: +44 (0)1273 678022
- Email: itservicedesk@sussex.ac.uk
- Digital Engagement
The Digital Engagement team are primary change agents working to transform our business processes and systems to nurture the relationships between IT Services and its stakeholders. The team also helps us to understand and develop the ambitions for our use of digital technologies in education, research, student services and university administration.
Contact: Katie Damen, Assistant Director of Digital Engagement
Email: K.Damen@sussex.ac.uk
- Strategy and Architecture
The Strategy and Architecture team ensures our strategies, technologies, security and standards support our digital aspirations whilst planning the replacement, upgrades and improvements to our technologies and systems. They also ensure that these are aligned and prioritised around the University’s strategic plans and objectives.
Contact: Peter Collier, Assistant Director of Strategy and Architecture
Email: p.collier@sussex.ac.uk
- Project Portfolio Office
The Project Portfolio Office focuses on change and delivery to take forward the demands of the organisation and deliver effective projects that transform our effectiveness
Contact: Julie Hamilton, Assistant Director of IT Project Portfolio
Email: pmo@its.sussex.ac.uk
Find out more about the IT Services Project Management Office.
- Operations and Research
The Strategy and Architecture team ensures our strategies, technologies, security and standards support our digital aspirations whilst planning the replacement, upgrades and improvements to our technologies and systems. They also ensure that these are aligned and prioritised around the University’s strategic plans and objectives.
Contact: Peter Collier, Assistant Director of Strategy and Architecture
Email: p.collier@sussex.ac.uk
- Infrastructure
The Infrastructure team works to define, modernise and automate our underlying platforms and network and ensuring that they are optimised to meet the needs of the diverse communities across the University. This includes continuing our journey to the cloud and to advance our approaches to ubiquitous connectivity across our campus.
Contact: Iain McCracken, Assistant Director of IT Infrastructure
Email: I.McCracken@sussex.ac.uk